Personal Information We Collect
When you set up an account with us, or when you make a purchase through our website, we collect certain personal information. That information includes:
1. your name, address, phone number and email address;
2. credit card information whenever a purchase is made;
3. account preferences, including whether or not you wish to receive our newsletter and website update information by email;
4. names, titles, business contact information from our corporate and business customer contacts.
This information is collected and used for a number of purposes:
To establish and maintain a commercial relationship with you and to provide you with products and services. Personal contact and credit card information is required to process your purchases. Account information is retained by us to enable our website to identify you, to allow you to set up and access your account and download files which you have purchased. This information is used only for these purposes and is only retained in transaction records required for internal management and auditing purposes, unless you are informed otherwise or you provide your consent.
To understand your needs and preferences. We maintain a record of the products and services you receive from us, and we may ask you for additional information so that we can serve you better.
To provide you with information you have requested, and to keep you informed with respect to ongoing changes to our website. Your email address will be used to send you our newsletters and mailings IF YOU HAVE REQUESTED US TO DO SO. This option is available when you set up your account or provide your email address on our opt-in pages. You can withdraw your consent for such mailings at any time by visiting: http://wwwchristmassweaters.ca/optout.html
To develop, enhance or provide new products and services. We may from time to time conduct surveys and research, requesting input from our visitors to help us improve our website, products and services in an effort to serve you better. Your participation in such surveys is voluntary, and in some cases you may have the option to participate anonymously. However, your name, address, email and telephone number may be required to take advantage of bonuses or other benefits which are available to survey participants, in which case your contact information will only be used for notification and fulfillment purposes.
To manage and administer our business. The nature of the Internet is such that it passively and automatically collects certain information about a user’s traffic patterns, which may be linked to their Internet Protocol (IP) addresses. These are unique Internet addresses assigned to all Web users by their Internet Service Providers (ISP). Server logs record statistical information, such as visitors’ IP addresses, type of operating systems, time and duration of visit, web pages requested, and identify visitors by categories such as domains and browser types. These statistics are only used on an aggregate basis and will not contain any information that could identify you personally.
To meet legal, regulatory, security and processing requirements (such as in response to a court order), and otherwise as permitted or required by law.
If we intend to use personal information for purposes not identified to you or as set out above, these other purposes will be described to you at the time of collection or before using the information. We will not use your information for any other purpose without your consent.
Third Parties’ Access to Information
Non-Secure Website Areas
You should be aware that if you voluntarily disclose personally identifiable information (e.g., user name, email address) on non-secure areas of the www.ChristmasSweaters.ca website, that information can be collected and correlated and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond the control of www.ChristmasSweaters.ca.
We store subscriber and password information on our website in a secure manner. We store such information in a manner not accessible to Web browsers, behind firewall and password protection, or offline. This site has security measures in place (including the use of Secure Socket Layers ‘SSL’ encryption technology) to protect the loss, misuse and alteration of the personal information under our control. All order forms are encrypted and are transmitted via a secure server. Employees, agents and affiliates of www.ChristmasSweaters.ca who require access to your personal information in order to fulfill their job or contractual requirements will have access to your personal information to the extent necessary to fulfill such requirements.
Updating Your Account Information
If you wish to update your personal information, please log in to your account after creating it and use the fields provided to you.
Upon request, www.ChristmasSweaters.ca will allow any user to ‘opt-out’ of further promotional contacts at any time. Also, upon a user’s request, www.ChristmasSweaters.ca will use commercially reasonable efforts to functionally delete the user and his or her personal information from our database; however, it may be impossible to delete a user’s entry without some residual information because of backups and records of deletions. You can email us at email@example.com to request that your account information be deleted from our servers.